KEY TQM TERMINOLOGY
This is a draft copy of the terminology, which has not been edited
for accuracy and completeness.
The
description (definition) of terms was contributed by MGMT 521 1997
Spring class.
TQM related terms can be found by either of two
methods:
You can find the terms by their first characters.
[ A | B
| C | D | E
| F | G | H
| I | J | K
| L | M | N
| O | P | Q | R
| S | T | U
| V | W | X
| Y | Z ]
You can also find the terms listed in alphabetic order.
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A
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B
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C
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D
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F
- 5 Evils
- 5M - Man, Material, Method, Machine, Management
- 5S - Seiri, Seiton, Seiketsu, Seiso, Shitsuke
- 5W 1 H - Who, Why, When, Where, What, How
- 5 Whys
- Flow Chart
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H
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I
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J
- JIT - Just in Time
- Jidoka - Automation with Human Touch
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K
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L
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M
- MBNQA - Malcolm Baldrige National Quality Award
- MBO - Management by Objective
- MPM - Multi-Pickup Method
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N
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O
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P
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Q
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S
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T
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V
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W
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Z
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